Registrar and transfer agent registers investors, transactions with assets, records of pledges of assets, corporate events and information relative to the title of the assets in accounts identified by issuer and type of asset. Each account is opened on behalf of each investor in the asset, kept in systems of Vórtx.
The transfer, pledge, or any record in the account is operated by the RTA, in the light of a written and / or electronic instruction of the account holder, authorization/court order, or corporate action from the issuer of the asset, which shall contain the specification of the assets involved.
Records relating to the assets registered are evidenced in statements issued by the RTA, and indicate the holder's information, in addition to information of the asset, date of issue and the period to which the statament refers.
The RTA shall have a physical place of business or phone customer support for guidance and clarification of doubts and investor assistance.